PRO

Qualification : Any degree

Experience : 4-5 years

Preferred who can join immediately

Hospital experience mandatory.

OP

· Daily rounds of the outpatient department to ensure the readiness of the consultation rooms, cleanliness of the department and resource availability

· OPD scheduling of the consultant’s rooms

· To liase between the patient and clinical team & Administration.

· Interaction with the patients to address issues , if any

· Ensure that there is no delays in the appointment schedule. In case of any delays same to be communicated to the patient.

· OP feedback collection

· Reports to be prepared as directed by the HOD

· Accounts reconciliation to be done on a weekly basis

· Ambulance coordination for the patient transfer in and transfer out

· Inventory management in OP

· Consultant Name boards to be available before the consultation starts

· Aiding in smooth functioning of the OPD.

· To be able to explain the rates and tariffs of the hospital to patients.

· To perform any other task as given by the management.

IP

· Patient Receiving from Admission desk

· Patient escort from admission desk to ward and briefing them about the facility and the discharge process for both insurance and cash patients.

· Daily rounds to be conducted and issues highlighted to be documented and submitted to the centre manager on daily basis.

· Ensure that the issues are closed in 24 hours, escaltion to be done in case of open issues.

· Baby gift to be issued to the patient after the birth and the same to be documented.

· Discharge summaries- Coordination with Billing & Insurance Team. Preparig for the dischrges a day before to reduce the discharge time.

· Checking on tentative bill amount of the patient and communicating the same. Ensuring that the bill is signed and advance is paid as per the regulations.

· Birth & Death certification Registration & Updation. Handling the queries regarding the same.

· Patient feedback to be collected for all IP and Redressal of issues highlighted by the patients.

· Bed Management

· Ensuring that the room is ready post discharge.

· List of Vacant room to be given to night MOD

Job Type: Full-time

Salary: ₹20,000.00 – ₹30,000.00 per month

Benefits:

• Health insurance

Schedule:

• Flexible shift

Experience:

• total work: 3 years (Preferred)

Speak with the employer
+91-XXXXXXXXXX
Expected Start Date: 20/07/2022

Application response rate: 63%

Hiring 1 candidate for this role

Job activity

Employer reviewed job 1 day ago

Posted 3 days ago